FAQ
FAQ for Merchants
- How can I update my settlement bank account? It's not doable in the Merchant Portal.
- I have updated my Shop URL already. Who can assist me with the integration process?
- I need to change my website or Shop URL registered to SwiftPay. How can I do it?
- Can I change my email address linked to my Merchant Portal account?
- Can I change my Merchant Portal Account password if I already forgot it?
- Are there any fees that merchants need to pay to start using SwiftPay?
- How long does it take to install and activate the SwiftPay service on my website?
- I already have a payment gateway installed. Do I need another one?
- Does SwiftPay store our customers' money on their personal accounts in a way similar to how mobile wallets operate?
- How long does it take to transfer the money from the buyer's account to the merchant's account?
- How will I know you are not cheating me with the settlements?
- My customers all pay in cash, so what can SwiftPay offer me?
- Will you be changing anything in my store?
- Can I resign from using SwiftPay?
- How many years of experience does your company have?