How do I contact SwiftPay if I have an issue with a recent disbursement from my customer?

You can either: 1. Log in to your Merchant Portal and raise your concern through the Help center feature or 2. Reach out to [e-mail] with the email subject: Disbursement Concern + Merchant Name, and include details: Disbursement ID, Disbursement reference number, Disbursement date, Recipient bank, Recipient name.